Epic Luxury Skincare ensures the quality of the brand and we will do everything we can to offer you the most excellent skincare products. You may return most new, unused,unopened items within 15 days of delivery for a full refund as long as it meets the following conditions:
We do not accept items back that have been opened or used unless the product is damaged or defective from shipping.Please note that shipping costs for sending returned orders back are the customers responsibility and are not eligible for refund and there is a 15% restocking fee. For inquiries regarding a refund or exchange, please contact customer service at 770-609-0357. We will provide a free return shipping if your return is the result of our error.(damaged,incorect item)
Item(s) must be recieved before the refund or exchanged is processed.
Product Returns along with your purchase reciept/Order No may be shipped to: *You may use the courier of your convenience. Epic Skincare is not responsible for product returns lost in transit. Please pack your return shipment sec
BBOA, Epic Luxury Skincare
1029N. Peachtree Pkwy, Ste 216
Peachtree City, GA 30269
You should expect to receive your refund within 30 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order if eligible.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.